Read & Rejoice book library and children activities

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Employees First, Customers Second

Turning Conventional Management Upside Down

By Vineet Nayar

Publisher : Harvard Business Press

Category : Business & Management

Age group : 18+

Paperback, 196 pages

More details...

Available for lending

Terms & Conditions

Membership:

Right of membership to “Read n Rejoice” is by the sole discretion of Read n Rejoice management.
The one-time refundable security deposit collected as per the plan selection is to cover incidental loss or damage to Read n Rejoice property. Member may cancel his subscription at any time and on such cancellation in the event that there are no deductions towards loss of or damage to property / books, your security deposit will be refunded in full. However, if there is any damage to books or not returned, you will be charged the book's actual retail cost and would be deducted from the security deposit and balance paid to the member.
Refund of security deposit will be, by way of cheque payable in Chennai only.
The member is explicitly agreeing to pay the reading fee attached to the plan plus any applicable tax at the frequency specified by the plan, by subscribing to a specific membership plan of Read n Rejoice. Any non-compliance with the payment terms in spite of reminding twice will attract penalty of 10% per payment period on the amount due and may lead to cancellation of membership.
We don't provide refunds or credits for any partial-month subscription periods or unread books.

Changes in Membership Plan:

Change to a higher plan is permitted at any time and the difference in the subscription fee will be calculated for the remaining months of your subscription and charged to you accordingly. Change to a lower plan is permitted at plan renewal only.

Pay As You Read Plan

Members registered with this plan will be eligible to borrow any 2 books with a maximum worth of Rs.600. Book Price will be the Maximum Retail Price of the book.
A lending fee of 10% of the MRP (Maximum retail price) of the book is charged for every book borrowed and the lending period is 15 days
Members registered with this plan are not eligible for any discounts in the sessions or classes conducted in the library.

Damaged/Lost Books

If a book is returned with damaged condition or lost, Read n Rejoice will charge you the prevailing retail cost of each damaged book or lost book. Alternatively the member can replace the book with a new copy of the same title.

Return of Books (Membership Plans)

Read n Rejoice proposes a reasonable reading period (two calendar weeks) with a restriction on the number of books that a member can hold at any point in time based on specific membership plan. However the member can renew the book loaned for further two weeks, by requesting renewal thru e-mail, WhatsApp or phone. Right of renewal is subject to reservations. Under specific circumstances where many members wait on a copy for more than 2 weeks, Read n Rejoice reserves the right to request for the book to be returned and members are expected to return the requested book within 5 calendar days of the request. Failure to do so will lead to a fine of Rs.50 per week for the extra weeks that the member holds the books.

Members understand and agree to promptly return book(s) upon request or after a book return reminder is sent. Failure to do so within 7 calendar days of the request makes Members liable for a fine of Rs.50 per week. If member cancels the membership, Read n Rejoice reserves the right to deduct the fine amount from the Member's refundable security deposit.

Return of Books (Pay As You Read Plan)

The lending period of “Pay As You Read Plan” is 15 calendar days. Return of book beyond the lending period, will attract a late fee of 1% of the book price per additional day beyond the above said lending period.

Membership Confidential Data

You are solely responsible for maintaining the confidentiality and security of your account information and your password. If you reveal your password or share your account with anyone, you take full responsibility for your actions.

Electronic Communications

You consent to receive electronic communications from Read n Rejoice. You agree that any communication, notice, agreement, or disclosure that we send to you electronically satisfies any legal communication requirements, including that such communications be in writing.

FAQ

What kind of membership and subscription plans are available?

Ans: Please check Membership plans in our website

Is there any difference between direct and online registration? Can online members participate in the sessions conducted in the library?

Ans: There is no difference between direct and online registration. All members can either visit the library or ask for home delivery to borrow books. They can also participate in the sessions conducted in the library and avail member discounts except Pay Per Read members.

What plans are available for home delivery members?

Ans: Plans Trio and above are available for home delivery members. There is a delivery charge of Rs.20 per delivery. Members who reside within 5 kms from Medavakkam will get 2 free home deliveries in a month. Books will be delivered on Sundays, for which the delivery request should reach us by Saturday morning. The frequency of home delivery will be increased as soon as we have more members requesting for home delivery. However, you can drop by the library anytime to return and borrow books.

Do you collect any registration fees?

Ans: Yes, there is a one time non-refundable joining/registration fees ₹100 collected from members.

How to become an online member to avail door delivery services?

Ans: Please choose the plan appropriate for you (Trio and above).
Fill the membership registration form online. Payment can be done either thru fund transfer or Cash on Delivery.
Browse and add books to cart. Cart will show the books ordered by you. Once you confirm and submit, we will receive an e-mail with the list of books.

Can I authorize someone to collect the books on my behalf at my residence?

Ans: Yes, after you have informed us about who will collect the books. Please note we will not deliver books in other locations except at the registered delivery address.

Can I cancel my membership?

Ans: Membership can be canceled anytime. The Caution deposit will be returned in full, if there are no loss/damage to books.

Will my pre-paid subscription charges be returned to me for the balance number of transactions remaining as per my plan?

Ans: When there are no dues from your end, we will pay back only your refundable deposit thru net transfer. Pre-paid membership/subscription charges cannot be refunded for the remaining balance in your account. So we suggest you to utilize the maximum number of transactions permitted as per your plan and then cancel your membership.

Can I upgrade from my current plan?

Ans: Yes, you can upgrade to a higher plan anytime. Once you remit the difference amount of the upgraded plan and subscription charges, you will migrate to a higher plan and the maximum number of books and transactions permitted as per your new plan will be activated with immediate effect.

What happens if a book is lost or physically damaged?

Ans: We expect all members to take good care of the books. As adults it is our responsibility to educate children on how to handle books and that they are for the purpose of reading and a source of joy, inspiration and entertainment. You need to ensure that books are not damaged by water or fire, soiled by food particles, ripped, torn, coloured or scribbled. Please remember as a member you expect to receive and read books in good condition and similarly other members also expect the same. Despite caution, accidents do happen, in that case the member has to pay for the entire cost of the book including the current retail price, and binding/lamination cost.

How can I pay?

Ans: Currently the following modes of payment are accepted

Cash On Delivery
Online Transfer
UPI (Google Pay/PayTM/BHIM etc.)

For online transfer/UPI, we will email the bank account/UPI details to your registered email address. For Cash on Delivery, you can pay the amount to the delivery person.

For any more questions, please reach out to us at 9884391091 or mail to contactus@readnrejoice.in