Ans: Please check Membership plans in our website

Ans: There is no difference between direct and online registration. All members can either visit the library or ask for home delivery to borrow books. They can also participate in the sessions conducted in the library and avail member discounts except Pay Per Read members.

Ans: Plans Trio and above are available for home delivery members. There is a delivery charge of Rs.20 per delivery. Members who reside within 5 kms from Medavakkam will get 2 free home deliveries in a month. Books will be delivered on Sundays, for which the delivery request should reach us by Saturday morning. The frequency of home delivery will be increased as soon as we have more members requesting for home delivery. However, you can drop by the library anytime to return and borrow books.

Ans: Yes, there is a one time non-refundable joining/registration fees ₹100 collected from members.

Ans: Please choose the plan appropriate for you (Trio and above).
Fill the membership registration form online. Payment can be done either thru fund transfer or Cash on Delivery.
Browse and add books to cart. Cart will show the books ordered by you. Once you confirm and submit, we will receive an e-mail with the list of books.

Ans: Yes, after you have informed us about who will collect the books. Please note we will not deliver books in other locations except at the registered delivery address.

Ans: Membership can be canceled anytime. The Caution deposit will be returned in full, if there are no loss/damage to books.

Ans: When there are no dues from your end, we will pay back only your refundable deposit thru net transfer. Pre-paid membership/subscription charges cannot be refunded for the remaining balance in your account. So we suggest you to utilize the maximum number of transactions permitted as per your plan and then cancel your membership.

Ans: Yes, you can upgrade to a higher plan anytime. Once you remit the difference amount of the upgraded plan and subscription charges, you will migrate to a higher plan and the maximum number of books and transactions permitted as per your new plan will be activated with immediate effect.

Ans: We expect all members to take good care of the books. As adults it is our responsibility to educate children on how to handle books and that they are for the purpose of reading and a source of joy, inspiration and entertainment. You need to ensure that books are not damaged by water or fire, soiled by food particles, ripped, torn, coloured or scribbled. Please remember as a member you expect to receive and read books in good condition and similarly other members also expect the same. Despite caution, accidents do happen, in that case the member has to pay for the entire cost of the book including the current retail price, and binding/lamination cost.

Ans: Currently the following modes of payment are accepted

• Cash On Delivery
• Online Transfer
• UPI (Google Pay/PayTM/BHIM etc.)

For online transfer/UPI, we will email the bank account/UPI details to your registered email address. For Cash on Delivery, you can pay the amount to the delivery person.

For any more questions, please reach out to us at 9884391091 or mail to contactus@readnrejoice.in